CONSIGNING

Since opening in 2006, The Tack Collector has specialized in 100% consignment items and do not purchase or trade

What to expect when you consign with us?

By consigning with us, you can rest assured that your items are managed and cared for. We have strict safeguards for handling your consigned items as well as your sensitive information and privacy; regardless of how you contact us your identity is always verified before information is provided. Advance notice is required for requests to; allow others to access &/or spend monies on your account, pick up or identify your items for specific customers. 

Safeguarding your consigned items from Drop Off to the end of the Consignment Period is our priority. And our passion is organizing! 

Check out some photos   A Look inside the Tack Collector

We work hard to get your consignment items sold!

  • Our doors are OPEN 7 Days a week providing convenient times to view items in person and coordinate quote payments   
  • Regular advertisements - print & online: locally, provincially, nationally and internationally and Social Media Platforms
  • Regular Markdown - aka Tag Discounts: keep consignment items selling
  • Extra Sales throughout the year
  • Reward Points for Customers & for Consignors *use your Store Credit for an additional 5% to spend 
  • Constant Website Traffic
  • Pricing Research: extensive online research & comparative pricing in our system & accumulated knowledge & experience. We know our horse stuff!
  • Best of all? Awesome and helpful staff who also love horses

Ready to Consign? We accept items by Appointment Only 

  • Why by Appointment Only? To better estimate staffing needs to provide timely service for consignors & customers
  • Appointments are always in high demand, and fill up fast! Oftentimes the wait is 4-6+ weeks out regardless of the season. Cancellations happen & do open spots up, it can be a bit like a lottery for snagging a spot the next day! 
    • Available times fluctuate based on the size and volume of currently booked appointments and  the number of items you would like to bring. 
    • Large/XL drop offs and Saturday Appointments fill up quickly. We recommend booking these early
    • Time constraints to get in sooner? call us with an estimate of how many, what kind of items and what times work best. 
    • Can’t Book the day/time you want? Most likely it is not available for the size you want.  Look at an alternate day with openings for the size you need. 
    • Based on other appointments volume, bringing in more Items than the appointment size will require booking another appointment for the items over your scheduled appointment
    • Trouble? Confirm that Saddle/No Saddle is checked off
    • Need assistance? call 403-719-2154 & leave a message for call back 

How to make an Appointment?   

Consigning: Making an Appointment

What to expect at your Appointment

  • The scheduled appointment time is when item(s) are accepted. Arriving early? Shop while you wait.  Arriving late? let us know asap.  Dependent on actual arrival time, number of items and other scheduled appointments we may have to accept lesser amounts or re-schedule *we do our best to accommodate
  • Please use the Front Door & check in at the Main/Center Counter
  • Current consignment agreement must be completed.
  • Sending someone on your behalf? Prior to their arrival; contact us at 403-719-2154 or email info@thetackcollector.ca to provide permission and complete agreements 
  • 1st time consigning? We verbally review our General Consignment Agreement first (it is not on the website) so we can easily answer any questions you may have 
  • at Every Consignment Appointment:  we verify your identity, update your information as required and verbally review our Drop-Off Agreement.

Entering & Conditioning Items at Drop Off 

  • We require you to remain at the shop (a great time to go shopping) while items are entered to be available for questions/concerns, verify/confirm & sign off on consigned items and remove declined items, boxes & bags
  • Shopping customers take priority (we want to sell your items too!) and we appreciate your patience as we do our best to get it all done
  • Drop offs can take longer than the times listed for the appointment. 
  • How to help us go faster? Organize items into like-groups prior to your visit, maintain this organization at intake, and verbally provide item's sizes and brands 
  • Pricing: inform us of prices paid &/or amounts you would like to receive. No Prices in Mind? items will be priced at The TC's discretion 

*additional information available at  Getting Ready for your Appointment

 

Handling Items - Health & Safety

  • We understand how time flies and cleaning can be difficult to get to, especially with large/bulky items.  As much as we love keeping items out of the landfill and encourage others to give items a second life, we do not accept items that pose a biological hazard for consignment or donation. As each staff member must handle items multiple times, items must arrive free of (including but not limited to) mouse droppings, insects, manure, urine, mold, excessive hair and dirt to avoid over exposure of unnecessary conditions and potential health hazards.  Cleaning supplies or a suitable place to clean are not available on site
  • Dirty Items turned away? once clean and ready to consign, let us know and we will fit you in asap. 7+ items? We require another booked appointment  
  • No Dumping: As costs for everything, including garbage disposal & recycling continue to soar, disposal fees are charged to the consignor account based on the volume of abandoned items, garbage and containers left behind. 

Saddle to Consign?

  • Expect it to take approximately 30+ minutes to complete, as we must: 
  • Check the saddle(s) for strength and straightness.
  • Go over the consignment agreement, for every saddle.
  • Take extensive notes and detail the saddle(s)
  • Discuss pricing. It is handy to know what was paid, when, where and amount to receive

Drop Off Finished? 

  • Review the printed accepted item list, sign. Consignor Copy is provided

Organizing stages from Drop off to Selling are:  

  • At Drop Off: Items are immediately tagged & labeled & further processed & prepared to keep items together.  examples; bridles & reins, Show Shirts & Collars, Boots with forms & bags, etc 
  • Items placed safely & tidily into chronological boxes
  • Pricing, further details are reviewed and added on each item. Extensive worldwide & local online pricing research is conducted as well as reviewing comparable listings within our own TTC inventory of many thousands of items.  Pricing is based on accumulated knowledge and that research to provide the best price range of comparable (& sold!) items
  • Photographs: clear, easy to view and neat & tidy pics: in many angles and of lots details 
  • Displayed & Organized: neat & tidy by Categories & Sizes out on the floor 

DONATIONS 

  • Clean and usable horse related items for donation are accepted during our Open hours only Monday - Friday 10-6, Saturday & Sunday 10-5 at our Back Counter 

Multiple Appointment Cancellations & No Shows 

  • *We get it that stuff happens, especially in the horse world, and sometimes appointments can't be kept. As a courtesy to other consignors who are also looking to book an appointment in a timely fashion, any consignor that repeatedly (3+ x's) does not cancel a minimum of 3 days prior &/or no show, is required to call 403-719-2154 to book future appointments. 

No Soliciting

  • anywhere on property; parking lot or In shop. It is not appreciated or tolerated