Ordering: Sale or 7 Day TRIAL - Try before you Buy
Try before you buy ...
Ordering through the Website
Because we offer 7 Day trials on eligible items, our website has been customized to accommodate the "try before you buy" feature and does not provide the traditional cart to offer immediate purchases. Each item posted on the website has an "Add to Quote" button. Using the Add to Quote, select as many items as you are interested in to your order, which is displayed as "View Quote" (top Right hand side). View Quote provides us with your order details without requesting credit card information to be processed before the order proceeds. This allows us to confirm that items are currently available and to also provide the 7 Day Trial on applicable items. Expect our reply via email (check your spam/trash folders) to confirm the details and complete your order.
Interested in in shop Holds/Pick up, Curbside or Shipped? please indicate your preference in the View Quote message box.
7 Day Trial - Try before you Buy
We recommend using our 7 Day Trial for eligible items to determine fit & suitability for sizing purposes only, not actual use. Items are Trialed and Sold AS-IS with no warranty including but not limited to information provided on condition or sizing. The 7 Day Trial is available at the time of the transaction only with a pre-authorized Visa, MasterCard, Amex or Cash (not Debit) or Store Credit for the full amount of the item(s) on trial. Trial payments by Paypal, etransfers or in shop Payment by Debit – Maximum $500, 10% fee applies/returned item(s).
In-Store processed 7 day Trials start at Checkout. For shipped items, the 7 Day Trial starts the day the item(s) arrives and is available for pick up/drop off at the Post Office, not the day it is picked up.
Upon Close of the Due Date, the trial is completed as a Final Sale and Payment is finalized unless PRIOR arrangements are made. We do not contact you to confirm.
Returning Items from Trial: Returned Item(s) must be received with all tags still attached and in the same condition by Close of the 7th Day unless PRIOR arrangements are made. Upon close of the due date we do not contact you to confirm and assume no news is good news and the 7 Day Trial is completed as a Final Sale. Costs associated with returning items regardless of reason or method are the customer's full responsibility to cover.
Items returned with tags removed or additional damages are subject to a minimum 10% surcharge at The Tack Collector's discretion including declining the return and processing as a Final Sale based on the damage incurred. If items are to be returned by shipping, we MUST receive the tracking number (via email) before close of the Trial Due Date (7th) day. Once Sold, all items are considered Final Sale and are Sold AS-IS with No Warranty.
We recommend using Canada Post (including insurance) and all costs are your responsibility to cover in both directions and are non-refundable.
Exception: Saddles – can be ridden in lightly during the trial; a detailed Saddle Trial Agreement must be completed before saddle(s) leave the shop which explains the terms and care (basically: bring back when due, take care of it, do not remove the tags or use extensively/in a clinic/show, there is a surcharge based on damage sustained during the trial period)
7 Day Trial only available in Canada. Outside Canada; Final Sale only.
Items not taken out on Trial, very discounted items (50% discount or higher) and Trials not returned at the agreed upon due date are a final sale and are sold As-Is with no warranty on behalf of our Consignors. We do our very best to thoroughly detail all information, conditions and verify sizing but do not guarantee or warranty that information, conditions or sizing.
Items not eligible for the 7 Day Trial - FINAL Sale only include
Completed Sales, Books/DVD’s, Clearance 50% & Higher Discounted Items, Motorized & Electrical Items; including but not limited too: Therapy units, Clippers, Fans, vacuums, heaters, etc
We prefer to ship via Canada Post; other shippers are available at your request. Shipping estimates are provided prior to making Trial & shipping arrangements and are adjusted upon drop off at the Post Office. The total cost of shipping, handling and insurance (highly recommended to cover potential shipping damage as the item is under your full care and responsibility while in transit but it is not mandatory) are your responsibility to cover in both directions and is non-refundable.
The 7 day trial starts the day the item(s) is available for pick up/drop off at the Post Office, not the day it is picked up.
Need to have items shipped to you and/or back to us? We must receive the tracking number before close of the Trial Due Date (7th) day unless PRIOR arrangements are made. At close of the due date we do not contact you to confirm and assume no news is good news and the 7 Day Trial is completed as a Final Sale.
Thank you for supporting our consignors & purchasing at The Tack Collector
Final Sale - Visa, MasterCard, Amex, Cash, Debit, Store Credit or Tack Collector Gift Cards.
7 Day Trial - pre-authorized Visa, MasterCard, Amex or Cash (not debit) for the full amount of the item(s) on trial. Trial payments by Paypal, etransfers or in shop Payment by Debit for Trials – Maximum $500, 10% fee applies/returned item(s).
Gift Cards - Tack Collector Gift Cards are available for purchase in any denomination. Want to purchase online? Contact us at 403-719-2154 or send us an email to email@example.com